WPI Worcester Polytechnic Institute

Computer Science Department
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Mayhew's Book(chapt. 4)

When Menus are appropriate

  • User Psychology
    • Negative attitude
    • Low motivation

  • Knowledge & Experience
    • Low typing skill
    • Little system experience
    • Low task experience
    • Low application experience
    • Frequent use of other systems
    • Low computer literacy

  • Job & Task Characteristics
    • Low frequency of use
    • Little or no training
    • Discretionary use
    • High turnover rate
    • Low task importance
    • High task structure

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dcb at cs.wpi.edu / Sun Sep 16 19:08:29 EDT 2007