Good Email
KAL
Fast - usually
Powerful
Often devoid of social
signals and organizational structure
Dependent on technology for
style
Read by recipient, not
secretary (usually)
Have an
informative subject line
Know and write to your
audience
Be brief: 1 subject/screen
or 1 screen/message
Use an efficient and cordial,
but appropriate style
Use page design features:
Ask for an ACK if important
State the major premise
up-front
...
...
Send/forward junk EMail
Send messages with typos
and spelling errors
Send private documents
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Send questions and comments to: Karen Lemone
